Overview
These terms describe how purchases, orders, and service interactions are handled by lectricebikesca Store in City, ON, Canada. By placing an order you agree to these conditions, including our processing times, shipping and return rules. If you need clarification about any item, contact our support channels before placing your order.
Placing orders and processing
Orders are normally processed within 1–3 business days. Processing includes order verification, packing, and handoff to the carrier. If a product is a pre-order or has a special lead time, the product listing will note the expected shipment timing. We do our best to honor advertised availability, but stock levels can change; if there is a significant delay we will notify you.
Shipping and delivery
We ship to Canadian addresses and to the United States. Standard in-Canada transit usually takes 3–7 business days from the date the order leaves our facility, while U.S. deliveries typically take 5–10 business days. These transit windows are estimates and may vary due to carrier conditions or external events beyond our control.
Fees, taxes and duties
Applicable taxes and any duties or customs charges required for cross-border shipments are the customer’s responsibility. The quoted purchase total at checkout includes taxes we collect where required for Canadian deliveries. You are responsible for any additional charges imposed by customs authorities when shipping outside Canada.
Cancellations and order changes
You may request an order cancellation prior to confirmation that the order has shipped. Once the order has been confirmed as shipped, we cannot cancel it. If you wish to return a delivered item, follow the steps in our returns policy. Any cancellation or return is subject to the terms described in our returns section.
Original shipping and refunds
Original shipping costs are not refundable. If you cancel after the item has shipped you will be responsible for return shipping and any costs we paid to send the order. Refunds, when issued, will be processed within seven business days after we receive and inspect the returned merchandise.
Limitations and liability
We make reasonable efforts to list accurate product information, but do not guarantee product performance beyond the manufacturer’s specifications. We are not the manufacturer of the products we sell and make no representation that a product will meet any particular legal, safety, or regulatory requirement beyond what the manufacturer provides. Our liability is limited to the purchase price of the item in question except where law requires otherwise.
Contact and changes to terms
If you have questions about these terms, reach out to our support team. We may update these terms occasionally; the most recent effective date will be posted in our policies. Continued use of the site after changes indicates acceptance of the revised terms.
Independent retailer
lectricebikesca Store is an independent online retailer. Brand and product names identify merchandise and do not mean this store is the manufacturer or the official brand website. Contract contact: [email protected], 1928 Arborwood drive, City, ON, L1K 0T9, Canada.