Introduction
lectricebikesca Store respects your privacy and is committed to protecting the personal information you provide when you shop or contact us. This policy explains what information we collect, how it is used, how we protect it, and the choices you have about your data. Policy last updated: 9-Aug-25.
What we collect
How we use information
Sharing and third parties
We may share necessary order details with shipping carriers and service providers who assist with fulfilment and payment processing. We require those partners to protect your data and use it only to perform the services they provide to us. We do not sell or rent your personal information to third parties for their own marketing purposes.
Security and data retention
We implement reasonable safeguards to protect personal information from loss, misuse, and unauthorised access. We retain data for as long as necessary to complete transactions, provide services, and comply with legal obligations. If you have a request about data deletion or access, contact us and we will respond within a reasonable timeframe.
Your rights and choices
You may ask us to correct or update your personal information or to stop certain communications. If you wish to exercise any privacy rights, contact us with your request and identification so we can verify your identity before responding. We will accommodate requests in accordance with applicable Canadian privacy laws.
Children and minors
Our services are not intended for children under the age of majority. We do not knowingly collect personal information from minors without parental consent; if you believe we have inadvertently collected such information, please contact us so we can take corrective measures.
Contact for privacy matters
For questions about this privacy policy or to make a request regarding your personal information, contact: [email protected]. We will handle requests in line with applicable law and this policy.
Making a privacy request
Send a personal-information request for lectricebikesca Store, 1928 Arborwood drive, City, ON, L1K 0T9, Canada, to [email protected]. Identity verification may be required before it is completed.